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Friday, March 29, 2024

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Today’s Contractors Wear Many Hats

So what are the tools of the heating industry trade? Wrenches? Screwdrivers? If you think that’s all you need to succeed in this business then you better think again. Without question, the ability to turn a wrench is a prerequisite, but today there is so …
So what are the tools of the heating industry trade? Wrenches? Screwdrivers? If you think that’s all you need to succeed in this business then you better think again. Without… https://oilandenergyonline.com/articles/all/todays-contractors-wear-many-hats/

More Essentials of Price Risk Management

Last month, I put forth some essentials of price risk management and hedging. It started with giving customers what they want and asserting that they want protection against significantly higher heating oil prices. I suggested that customers be made aware…
EDITOR’S NOTE: This is the second installment of a two-part article. Last month, I put forth some essentials of price risk management and hedging. It started with giving… https://oilandenergyonline.com/articles/all/more-essentials-price-risk-management/

Maintaining Momentum Into the Next Heating Season

As I write this in late May there are still nights when my home heating system clicks on to fight off the late spring chill. Sales of both heating oil and propane were significantly stronger this year, and margins for most dealers remained steady.
The 2013-2014 heating season was one of the longest and coldest – and consequently one of the most successful – in recent memory. As I write this in late May there are still… https://oilandenergyonline.com/articles/all/maintaining-momentum-next-heating-season/

Tracy Morgan Crash Shines Spotlight on HOS Debate

A crash on the New Jersey Turnpike that killed one man and critically injured “30 Rock” and “Saturday Night Live” star Tracy Morgan has thrown a national spotlight on fatigued driving. The accident occurred just as Congress was preparing to debate the hou…
A crash on the New Jersey Turnpike that killed one man and critically injured “30 Rock” and “Saturday Night Live” star Tracy Morgan has thrown a national spotlight on fatigued… https://oilandenergyonline.com/articles/all/tracy-morgan-crash-shines-spotlight-hos-debate/

The Essentials of a Company Safety Program

If someone asked your advice about what the “essentials” are in the fuel business, you might recommend investing in some of the latest innovations available on new delivery trucks that help improve your company’s productivity.
If someone asked your advice about what the “essentials” are in the fuel business, you might recommend investing in some of the latest innovations available on new delivery trucks… https://oilandenergyonline.com/articles/all/essentials-company-safety-program/

Partnership Helps Boston Steel Do More for Customers

Boston Steel & Mfg. Co. customers will see an expanded product line and faster delivery times now that the Malden, Mass.-based truck tank builder has partnered with Tremcar USA.
Boston Steel & Mfg. Co. customers will see an expanded product line and faster delivery times now that the Malden, Mass.-based truck tank builder has partnered with Tremcar USA.… https://oilandenergyonline.com/articles/all/partnership-helps-boston-steel-do-more-customers/

Pressure Grows in the Service Department

Communicating effectively with customers and co-workers is more important than ever now, because service departments are expected to generate business and offset lost profits from heating oil sales.
EDITOR’S NOTE: This is the second of two articles about essential skills and knowledge for today’s service departments. This article focuses on the essentials of Communications;… https://oilandenergyonline.com/articles/all/pressure-grows-service-department/

Eight Marketing Essentials for Diversification

When a heating company adds services and products, the company must commit to a marketing program that will attract the necessary sales volume.
EDITOR’S NOTE: This is the conclusion of a two-part look at the Essentials of Marketing in home comfort. Part 1 looked at marketing a full-service home comfort company. Part 2… https://oilandenergyonline.com/articles/all/eight-marketing-essentials-diversification/

Obama Administration’s Interstate Plans Draw Fire

An Obama Administration plan that would allow states to toll existing interstate highways has drawn fire from the transportation industry. If enacted, the plan would be a major change to a policy that has existed since the interstate system was created by…
An Obama Administration plan that would allow states to toll existing interstate highways has drawn fire from the transportation industry. If enacted, the plan would be a major… https://oilandenergyonline.com/articles/all/obama-administrations-interstate-plans-draw-fire/

Offer Customers the Financing They Prefer

Full-service fuel marketers need to offer customers good options for financing purchases of heating and cooling equipment, or they risk losing sales, according to a prominent energy efficiency financing expert.
Full-service fuel marketers need to offer customers good options for financing purchases of heating and cooling equipment, or they risk losing sales, according to a prominent… https://oilandenergyonline.com/articles/all/offer-customers-financing-they-prefer/

NEFI Calls on DOE to Support Heating Oil

Heating oil is an important part of New England’s energy mix that is increasingly abundant, clean, efficient and renewable and deserves the support of the U.S. Department of Energy.
Heating oil is an important part of New England’s energy mix that is increasingly abundant, clean, efficient and renewable and deserves the support of the U.S. Department of… https://oilandenergyonline.com/articles/all/nefi-calls-doe-support-heating-oil/

The Essentials of Price Risk Management

Recently, at the Atlantic Region Energy Expo, I ran into an acquaintance who inquired about Hedge Solutions and the services that we provide to our clients. He lamented that price risk management is complex enough to occasionally set his head to spinning.…
Recently, at the Atlantic Region Energy Expo, I ran into an acquaintance who inquired about Hedge Solutions and the services that we provide to our clients. He lamented that… https://oilandenergyonline.com/articles/all/essentials-price-risk-management/

Oil Industry Loses a Giant

Honesty, passion and concern for others mean a lot in the business world. That is one of the many lessons that Alfred “Fred” Slifka left from more than 50 years of exceptional success in the petroleum industry.
Honesty, passion and concern for others mean a lot in the business world. That is one of the many lessons that Alfred “Fred” Slifka left from more than 50 years of exceptional… https://oilandenergyonline.com/articles/all/oil-industry-loses-giant/

Extraordinary Results: Unlocking the Possibilities Within You

A business lifecycle has four components, depicted as an arc. Organizations pass through the stages of starting up, growing, maturing, and eventually declining – unless of course they reinvent themselves. George Bernard Shaw, the Irish playwright and c…
A business lifecycle has four components, depicted as an arc. Organizations pass through the stages of starting up, growing, maturing, and eventually declining – unless of course… https://oilandenergyonline.com/articles/all/extraordinary-results-unlocking-possibilities-within-you/

NEFI, Powderhorn Develop Affinity Program

NEFI ProGuard Plus provides broad range of home warranty products
NEFI ProGuard Plus provides broad range of home warranty products New England Fuel Institute member companies will soon be able to offer customers warranty protection on home… https://oilandenergyonline.com/articles/all/nefi-powderhorn-develop-affinity-program/

The Service Team Essentials

Service managers and trainers discuss skills and knowledge that every company needs
Service managers and trainers discuss skills and knowledge that every company needs Serving customers effectively has never been more important for full-service fuel… https://oilandenergyonline.com/articles/all/service-team-essentials/

The Essentials of Marketing

Cover all the basics to maximize new leads
Cover all the basics to maximize new leads By Richard Rutigliano, PriMedia, Inc. As Oil & Energy focuses this month on the essential skills and knowledge that a home comfort… https://oilandenergyonline.com/articles/all/essentials-marketing/

Five Ways Software Supports the Service Team

When information flows easily to and from the field, business processes improve
When information flows easily to and from the field,  business processes improve   An energy company is a borderless organization. It’s true you have departments and jobs and… https://oilandenergyonline.com/articles/all/five-ways-software-supports-service-team/

Modern Tools Help Techs Get It Right

As competition increases and customer expectations rise, it is ever more important for home comfort companies to install and service equipment effectively and minimize mistakes and callbacks.
As competition increases and customer expectations rise, it is ever more important for home comfort companies to install and service equipment effectively and minimize mistakes… https://oilandenergyonline.com/articles/all/modern-tools-help-techs-get-it-right/

Fixed Differential Could Be a Game Changer

While many dealers and customers are still recovering from the long winter it’s imperative we shift our attention to next season’s price protection programs.
While many dealers and customers are still recovering from the long winter – one of the coldest and most challenging in years – it’s imperative we shift our attention to next… https://oilandenergyonline.com/articles/all/fixed-differential-could-be-game-changer/

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