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Heart & Mind

When a home comfort company excels at captivating and motivating buyers, it can grow its customer base, expand margins, and make money like never before.

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Feeding the Talent Pipeline

Keeping a service team staffed with skilled technicians is a daunting challenge for some Oilheat companies. Many top technicians are nearing retirement age, and the ambitious, young technical minds that could replace them often gravitate to other industri

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Prepare for Anything and Everything

Most of my clients have made money in the retail heating oil business over the last 12-plus months, and it’s no surprise. Two years of low product prices with plentiful supply, a “once in 100 years” winter last year that carried cold temperatures we

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Secure Your Data Like It Was Your Home

Energy marketers need to store and move a lot of data in electronic formats to meet today’s customer service expectations and operate their businesses efficiently.

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Depreciation: Yesterday, Today and Tomorrow

When you purchase new equipment or make improvements to your company’s facility, it is almost always best if you can take a tax deduction as soon as possible, preferably on your very next tax return. But that has not always been the case. Some capital i

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Advice on ACA and Overtime Rules

Two of the most pressing challenges facing small and mid-size business owners today are the looming deadlines for Affordable Care Act (ACA) compliance and the pending changes to overtime regulations.

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