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Friday, August 22, 2025

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Check or Credit Card?

Credit card payments pay a vital role in most retail energy sales and home comfort services, and there are a lot of complexities involved. Once seen as a costly way of accepting customer payments, credit cards are getting more love from energy marketers b…
Credit card payments pay a vital role in most retail energy sales and home comfort services, and there are a lot of complexities involved. Once seen as a costly way of accepting… https://oilandenergyonline.com/articles/all/check-or-credit-card/

Data Security as a Strategic Advantage

The high-profile credit card security breaches at major U.S. retailers over the last six months emphasize the prevalence of data theft and also spotlight the risks to a merchant caught unprepared for such crimes.
The high-profile credit card security breaches at major U.S. retailers over the last six months emphasize the prevalence of data theft and also spotlight the risks to a merchant… https://oilandenergyonline.com/articles/all/data-security-strategic-advantage/

ADD Systems Users Learn Together

ADD Systems recently held its User Conference at Disney’s Boardwalk Resort in Lake Buena Vista, Fla. Oil & Energy caught up with ADD Systems President Bruce C. Bott to discuss the event.
Software provider convenes users for education and feedback ADD Systems, a provider of software solutions for energy marketers, recently held its User Conference at Disney’s… https://oilandenergyonline.com/articles/all/add-systems-users-learn-together/

Extending Truck Intelligence to the End of the Hose

Fuel marketers can make deliveries more efficiently and reduce wear and tear on equipment and drivers with a new on-board computing solution from BASE Engineering.
Fuel marketers can make deliveries more efficiently and reduce wear and tear on equipment and drivers with a new on-board computing solution from BASEEngineering. Introduced… https://oilandenergyonline.com/articles/all/extending-truck-intelligence-end-hose/

Creating Confidence in RINs

The marketplace for federal energy credits known as RINs (Renewable Identification Numbers) is becoming more transparent and reliable with the development of a new auditing system designed to reduce RIN fraud.
The marketplace for federal energy credits known as RINs (Renewable Identification Numbers) is becoming more transparent and reliable with the development of a new auditing system… https://oilandenergyonline.com/articles/all/creating-confidence-rins/

NORA Develops Research Agenda

More than 40 participants from various corners of the heating oil industry gathered in New York last month to help the NORA formulate a research and development agenda for the next few years.
More than 40 participants from various corners of the heating oil industry gathered in New York last month to help the National Oilheat Research Alliance (NORA) formulate a… https://oilandenergyonline.com/articles/all/nora-develops-research-agenda/

Thermo Pride Introduces 95 Percent Efficient Oil Furnace

Thermo Products LLC, the North Judson, Ind.-based maker of heating and cooling products, recently introduced a new condensing oil furnace that achieves a 95 percent rating on the AFUE efficiency scale and is Energy Star 4.0 listed.
Thermo Products LLC, the North Judson, Ind.-based maker of heating and cooling products, recently introduced a new condensing oil furnace that achieves a 95 percent rating on… https://oilandenergyonline.com/articles/all/thermo-pride-introduces-95-percent-efficient-oil-furnace/

Avoid a Big Tax Bite When Selling Your Oilheat Business

For somebody in my line of work there is no worse feeling than walking into the closing of the sale of a business, only to have the seller turn to me and ask, “How much will I have to pay in taxes?” Argh!
For somebody in my line of work there is no worse feeling than walking into the closing of the sale of a business, only to have the seller turn to me and ask, “How much will I… https://oilandenergyonline.com/articles/all/avoid-big-tax-bite-when-selling-your-oilheat-business/

Today’s Contractors Wear Many Hats

So what are the tools of the heating industry trade? Wrenches? Screwdrivers? If you think that’s all you need to succeed in this business then you better think again. Without question, the ability to turn a wrench is a prerequisite, but today there is so …
So what are the tools of the heating industry trade? Wrenches? Screwdrivers? If you think that’s all you need to succeed in this business then you better think again. Without… https://oilandenergyonline.com/articles/all/todays-contractors-wear-many-hats/

More Essentials of Price Risk Management

Last month, I put forth some essentials of price risk management and hedging. It started with giving customers what they want and asserting that they want protection against significantly higher heating oil prices. I suggested that customers be made aware…
EDITOR’S NOTE: This is the second installment of a two-part article. Last month, I put forth some essentials of price risk management and hedging. It started with giving… https://oilandenergyonline.com/articles/all/more-essentials-price-risk-management/

Maintaining Momentum Into the Next Heating Season

As I write this in late May there are still nights when my home heating system clicks on to fight off the late spring chill. Sales of both heating oil and propane were significantly stronger this year, and margins for most dealers remained steady.
The 2013-2014 heating season was one of the longest and coldest – and consequently one of the most successful – in recent memory. As I write this in late May there are still… https://oilandenergyonline.com/articles/all/maintaining-momentum-next-heating-season/

Tracy Morgan Crash Shines Spotlight on HOS Debate

A crash on the New Jersey Turnpike that killed one man and critically injured “30 Rock” and “Saturday Night Live” star Tracy Morgan has thrown a national spotlight on fatigued driving. The accident occurred just as Congress was preparing to debate the hou…
A crash on the New Jersey Turnpike that killed one man and critically injured “30 Rock” and “Saturday Night Live” star Tracy Morgan has thrown a national spotlight on fatigued… https://oilandenergyonline.com/articles/all/tracy-morgan-crash-shines-spotlight-hos-debate/

The Essentials of a Company Safety Program

If someone asked your advice about what the “essentials” are in the fuel business, you might recommend investing in some of the latest innovations available on new delivery trucks that help improve your company’s productivity.
If someone asked your advice about what the “essentials” are in the fuel business, you might recommend investing in some of the latest innovations available on new delivery trucks… https://oilandenergyonline.com/articles/all/essentials-company-safety-program/

Partnership Helps Boston Steel Do More for Customers

Boston Steel & Mfg. Co. customers will see an expanded product line and faster delivery times now that the Malden, Mass.-based truck tank builder has partnered with Tremcar USA.
Boston Steel & Mfg. Co. customers will see an expanded product line and faster delivery times now that the Malden, Mass.-based truck tank builder has partnered with Tremcar USA.… https://oilandenergyonline.com/articles/all/partnership-helps-boston-steel-do-more-customers/

Pressure Grows in the Service Department

Communicating effectively with customers and co-workers is more important than ever now, because service departments are expected to generate business and offset lost profits from heating oil sales.
EDITOR’S NOTE: This is the second of two articles about essential skills and knowledge for today’s service departments. This article focuses on the essentials of Communications;… https://oilandenergyonline.com/articles/all/pressure-grows-service-department/

Eight Marketing Essentials for Diversification

When a heating company adds services and products, the company must commit to a marketing program that will attract the necessary sales volume.
EDITOR’S NOTE: This is the conclusion of a two-part look at the Essentials of Marketing in home comfort. Part 1 looked at marketing a full-service home comfort company. Part 2… https://oilandenergyonline.com/articles/all/eight-marketing-essentials-diversification/

Obama Administration’s Interstate Plans Draw Fire

An Obama Administration plan that would allow states to toll existing interstate highways has drawn fire from the transportation industry. If enacted, the plan would be a major change to a policy that has existed since the interstate system was created by…
An Obama Administration plan that would allow states to toll existing interstate highways has drawn fire from the transportation industry. If enacted, the plan would be a major… https://oilandenergyonline.com/articles/all/obama-administrations-interstate-plans-draw-fire/

Offer Customers the Financing They Prefer

Full-service fuel marketers need to offer customers good options for financing purchases of heating and cooling equipment, or they risk losing sales, according to a prominent energy efficiency financing expert.
Full-service fuel marketers need to offer customers good options for financing purchases of heating and cooling equipment, or they risk losing sales, according to a prominent… https://oilandenergyonline.com/articles/all/offer-customers-financing-they-prefer/

NEFI Calls on DOE to Support Heating Oil

Heating oil is an important part of New England’s energy mix that is increasingly abundant, clean, efficient and renewable and deserves the support of the U.S. Department of Energy.
Heating oil is an important part of New England’s energy mix that is increasingly abundant, clean, efficient and renewable and deserves the support of the U.S. Department of… https://oilandenergyonline.com/articles/all/nefi-calls-doe-support-heating-oil/

The Essentials of Price Risk Management

Recently, at the Atlantic Region Energy Expo, I ran into an acquaintance who inquired about Hedge Solutions and the services that we provide to our clients. He lamented that price risk management is complex enough to occasionally set his head to spinning.…
Recently, at the Atlantic Region Energy Expo, I ran into an acquaintance who inquired about Hedge Solutions and the services that we provide to our clients. He lamented that… https://oilandenergyonline.com/articles/all/essentials-price-risk-management/

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