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Thursday, October 22, 2020

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Service Calls in the Era of Social Distancing

New platform enables techs to enter a customer’s home without leaving the office
New platform enables techs to enter a customer’s home without leaving the office The on-site service you provide is vital to your business. Service calls are not simply a revenue… https://oilandenergyonline.com/articles/all/service-calls-era-social-distancing/

Platform Pitfalls

Iowa Caucus debacle shows danger of taking manpower and industry expertise out of the equation
The Iowa Caucus results were, in every sense of the word, a disaster. But why would we be discussing them in this forum, and what do they have to do with the energy industry… https://oilandenergyonline.com/articles/all/platform-pitfalls/

Moving Mobile and Going the Extra Mile

Whether your customer base is made up of single-family homes, commercial properties, agribusiness or Oilheat professionals, a robust mobile presence lets them know you go the extra mile to offer the utmost convenience and service.
In an industry that was built on family values and neighborhood service, energy marketers are used to going the extra mile. Whether your customer base is made up of single-family… https://oilandenergyonline.com/articles/all/moving-mobile-and-going-extra-mile/

Where Brick-and-Mortar Meets Click-to-Order

Imagine you are the shopkeeper of a local hardware store in the 1980s. (I’d go back further, but I’m afraid that would leave our millennial readers in the dust.) One Saturday afternoon, a guy comes in to pick up some nails — except you know the guy by nam…
Imagine you are the shopkeeper of a local hardware store in the 1980s. (I’d go back further, but I’m afraid that would leave our millennial readers in the dust.) One Saturday… https://oilandenergyonline.com/articles/all/where-brick-and-mortar-meets-click-order/

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