Friday, August 23, 2019

Business Management


Will a Personnel Shortage Threaten Your Season?

Posted on August 19, 2019

A simple solution might be right in front of you…


NEFI Announces New Advanced Education Programs

Posted on August 19, 2019

Updated Management and Executive Courses Address Leading Companies to a Suc…


Connecticut Enacts Paid Family & Medical Leave

Posted on August 19, 2019

Withholdings begin January 1, 2021, benefits available January 1, 2022


Record Turnout for Women in Energy Conference

Posted on July 19, 2019

Tough talks and words of wisdom at the highly attended fourth annual event


How I Spent My Summer Vacation

Posted on July 19, 2019

Four things to do this summer to prepare for next winter


Gray, Gray & Gray 2019 Energy Industry Survey Results

Posted on June 20, 2019

Retailers report better marketing, wider margins and bigger plans for the f…


Is Now the Right Time to Acquire Another Company?

Posted on May 9, 2019

Acquiring another propane or fuel oil company can be a great way to grow yo…


Treasury Issues Final Rules on 20% Business Tax Deduction

Posted on April 11, 2019

In January, the Treasury Department issued final regulations and other guid…


Make a Good Year Even Better

Posted on April 11, 2019

Another heating season has come to a close, and many fuel oil and propane d…


6 Signs You Should Sell Your Business

Posted on March 14, 2019

The only thing harder than knowing the right time to start a business is re…


9 Steps to Preparing Your Successor

Posted on February 19, 2019

As a business owner, you want to build an organization that will continue t…


Five Questions to Ask Before Diversifying Your Product Line

Posted on December 18, 2018

Diversification is not a new concept in the fuel oil and propane industry. …


RINderella – A Fuel Story

Posted on December 18, 2018

“How do RINs work and who profits?” Those were the questions Sandra Dunphy …


Boosting Benefits

Posted on October 24, 2018

Having a hard time hiring good people to work at your propane or fuel oil c…


Business Intelligence Is At Your Fingertips

Posted on September 21, 2018

“Business intelligence” sounds like James Bond style, cloak-and-dagger corp…


Massachusetts Establishes Paid Family and Medical Leave Act

Posted on August 21, 2018

On June 28, 2018, Massachusetts Governor Charlie Baker signed into law a bi…


Beyond the Numbers: Energy Industry Insights

Posted on August 21, 2018

For the past 27 years Gray, Gray & Gray has conducted an annual survey of t…


Gray, Gray & Gray’s 2018 Energy Survey Results

Posted on July 19, 2018

Gray, Gray & Gray, LLP Certified Public Accountants, of Canton, MA, has rel…


Happily Ever After

Posted on June 21, 2018

How did you meet your spouse? Was it a blind date? Were you “set up” by a m…


Breaking the Glass Ceiling

Posted on June 21, 2018

The discussion of women in the energy industry, especially at the downstrea…


Meeting the Recruitment Challenge

Posted on May 16, 2018

Ask any energy company owner about the biggest challenge they face, and the…


IRS Issues Special One-Time Claim Procedures for Retroactive Tax Credits

Posted on April 20, 2018

The IRS has issued special one-time claim procedures — IRS Notice 2018-21 —…


The Most Important Things to Know About the New Tax Law

Posted on March 15, 2018

The Tax Cuts and Jobs Act was passed by Congress on December 20, 2017 and s…


Gray, Gray & Gray Releases 2017 Propane Survey Results

Posted on February 13, 2018

Gray, Gray & Gray, LLP Certified Public Accountants, of Canton, MA, has rel…


Energy Industry Highlights of the Tax Cuts & Jobs Act

Posted on February 13, 2018

DISCLAIMER: This article highlights key provisions in the 500-page tax refo…


Background Checks Can Strengthen a Workforce

Posted on October 17, 2017

Many business owners would agree that one of the most difficult aspects of …


Not-So-BRITE Ideas

Posted on September 12, 2017

Exploring some of the most common mistakes and misconceptions surrounding B…


Gray, Gray & Gray Releases 2017 Survey Results

Posted on July 14, 2017

Dealers experienced relative normalcy despite odd weather


Payment Processing Today is a Whole Different Animal

Posted on July 14, 2017

Integrated software solutions help dealers respond to changes in customer e…


Assume Nothing

Posted on July 14, 2017

Predictive analytics depend on customer data, not marketer presumptions Th…


A Slow Merge Onto Acquisitions Expressway

Posted on July 12, 2017

Cetane Associates’ Steven Abbate and Oilheat Associates’ John Levey trade t…


Fill Your Car’s Gas Tank by Smartphone

Posted on April 18, 2017

There are a growing number of startups around the country that would like t…


Better Negotiations Lead to Better Outcomes

Posted on March 9, 2017

Family businesses can increase their potential for success and avoid misste…


Gray, Gray & Gray Surveys Propane Marketers

Posted on February 6, 2017

Gray, Gray & Gray, of Canton, MA, the energy industry’s leading accounting …


How Much Should You Pay Yourself?

Posted on November 28, 2016

While benchmarking information is available on what oil and propane compani…


Using Financial Data to Control Costs

Posted on October 17, 2016

Gaining the upper hand on your costs can sometimes seem like an overwhelmin…


Towards a Drug-Free Workplace

Posted on September 20, 2016

Thirty-three percent. According to the Small Business Administration (SBA),…


For the Love of Oilheat

Posted on September 20, 2016

Allison Heaney truly grew up in the Oilheat business. At age 5, she was hel…


Good Bookkeeping Pays

Posted on September 20, 2016

Veteran energy marketer and consultant Sean Cota says fuel companies are co…


‘Non-Negative’ Results Require Proper Handling

Posted on August 15, 2016

As addressed in previous articles, all Department of Transportation (DOT)-r…


Gray, Gray & Gray Publishes Survey Results

Posted on July 15, 2016

Gray, Gray & Gray, LLP Certified Public Accountants, of Canton, MA (www.ggg…


Grow Your Business Your Way

Posted on July 15, 2016

Marketing and advertising are terms we all know, but what do they really me…


VISIONS Conference Brings Marketers Together

Posted on July 15, 2016

NEFI Visions 2016 drew hundreds of energy marketers to the DCU Center in Wo…


Prepare for New Overtime Rules

Posted on June 10, 2016

If you have salaried employees who are considered exempt from earning overt…


Heart & Mind

Posted on June 10, 2016

When a home comfort company excels at captivating and motivating buyers, it…


Feeding the Talent Pipeline

Posted on May 10, 2016

Keeping a service team staffed with skilled technicians is a daunting chall…


Prepare for Anything and Everything

Posted on April 12, 2016

Most of my clients have made money in the retail heating oil business over …


Secure Your Data Like It Was Your Home

Posted on March 10, 2016

Energy marketers need to store and move a lot of data in electronic formats…


Depreciation: Yesterday, Today and Tomorrow

Posted on March 10, 2016

When you purchase new equipment or make improvements to your company’s faci…


Advice on ACA and Overtime Rules

Posted on January 7, 2016

While your focus right now is on delivering heating oil and propane to cust…


Emissions Scandal Triggers Investigations

Posted on November 6, 2015

Right from the start, Volkswagen has built up its brand based on innovative…


Avoid Double Taxation When You Sell Your Company

Posted on October 20, 2015

The successful rebound of the retail energy sector over the past two years …


Managing Data Breach Risk

Posted on October 20, 2015

Data Breach is one of the fastest growing crimes in America, and the huge i…


Nine Traits of a Successful Family Enterprise

Posted on September 14, 2015

Communicating effectively as a family and a business is essential


Family Businesses Can Find Support

Posted on September 14, 2015

Centers at UNH and elsewhere provide helpful resources and networking


Does Your Business Need a Shareholder Agreement?

Posted on August 11, 2015

With a solid plan in place, ownership transitions can be orderly


Companies See Better Results in Memorable Winter

Posted on July 6, 2015

Gray, Gray & Gray issues results of annual Oilheat survey


Sealing the Deal

Posted on July 6, 2015

M&A Experts Offer Advice


Mixing Business and Family

Posted on July 6, 2015

Panel explores leadership, compensation, succession and more


Is the Heating Oil Company Liable for Damage to a Home?

Posted on May 18, 2015

Document the cause and notify your insurer to improve your case


How Much Should You Pay Family Members?

Posted on May 18, 2015

Sound policies and practices put business before family ties


HVAC Service Teams Train for Change

Posted on May 7, 2015

As companies diversify, service teams expand their skills


Working the Margins

Posted on April 17, 2015

Hedging experts offer advice on managing multiple uncertainties regarding p…


Optimizing a Website for New Customers

Posted on April 17, 2015

Make it easy for prospects to embrace you.


The Buyer’s Dilemma

Posted on April 17, 2015

Fleet operators choose between industry standard equipment and lower-priced…


In M&A, Cash Is King

Posted on February 6, 2015

Buyers don’t want to wait on retained gallons


Are You Wearing Too Many Hats?

Posted on December 31, 2014

Owner’s time is too valuable to squander on routine tasks


Safeguarding the Filling Station

Posted on December 12, 2014

Lock America battles fraud and theft


Control Workers Compensation Costs

Posted on October 31, 2014

Fuel Delivery and home comfort companies can reduce the cost of worker’s co…


Maximize Social Security Benefits

Posted on October 31, 2014

Social Security is a mystery to many Baby Boomers, but it is important to u…


Eric Slifka Offers Encouraging Words

Posted on October 31, 2014

Let me begin by thanking President Chris Herb and the entire Association fo…


Taking a Fresh Look at Your Business

Posted on October 8, 2014

Chances are you are not managing your oil or propane company the same way y…


Cold Weather Improves Margins

Posted on July 24, 2014

Gray, Gray & Gray, LLP Certified Public Accountants, Westwood, Mass., recen…


Marketers Discuss Diversification

Posted on July 24, 2014

Executives at three Northeast energy companies discussed their experiences …


Avoid a Big Tax Bite When Selling Your Oilheat Business

Posted on June 19, 2014

For somebody in my line of work there is no worse feeling than walking into…


Maintaining Momentum Into the Next Heating Season

Posted on June 19, 2014

The 2013-2014 heating season was one of the longest and coldest – and conse…


Offer Customers the Financing They Prefer

Posted on May 30, 2014

Full-service fuel marketers need to offer customers good options for financ…


NEFI, Powderhorn Develop Affinity Program

Posted on May 19, 2014

NEFI ProGuard Plus provides broad range of home warranty products


Cheap Gas is Not Going Away, Now What?

Posted on May 9, 2014

The price advantage that pipeline gas currently holds over oilheat and prop…


Choosing the Best Customers

Posted on April 9, 2014

Growing the customer list – a retail energy company’s most valuable asset –…


Managing Risk Means Managing People

Posted on March 7, 2014

Reducing risk in a fuel delivery operation – and insurance premiums – means…


NEFI and MEMA Announce Private Association Health Insurance and Employee Benefits Marketplace

Posted on March 3, 2014

The New England Fuel Institute (NEFI) is pleased to announce that it has co…


Don’t Fall Victim to Identity Theft

Posted on February 27, 2014

Like individuals, businesses can be exposed to serious financial problems


Defined Contribution Adds Flexibility for Employers, Employees

Posted on December 13, 2013

The concept of Defined Contribution (“DC”) has been utilized for years in c…


How to Determine Company Requirements Under ACA

Posted on December 13, 2013

Many employers rely on seasonal workers. As a member of CEMA it is fair to …


Marketers Come to Terms With Obamacare Requirements

Posted on December 13, 2013

ALTHOUGH THE FEDERAL IMPLEMENTATION OF the Affordable Care Act (ACA) has be…


Nurture Your Workforce

Posted on December 13, 2013

What are some of the key company paybacks for investing in employees and em…


How Much Should You Pay a Salesperson?

Posted on December 13, 2013

Maintaining a steady flow of new oilheat or propane customers, along with e…


Revamp Your Receivables

Posted on December 13, 2013

AROUND FOUR YEARS AGO, SOS XTREME Comfort, of Tuxedo Park, N.Y., decided to…


NTSB Demands Audit of FMCSA

Posted on December 13, 2013

Schadenfruede. That’s not a typo — it’s a (long) German word that means tak…


Regulators Rule on Conn. Natural Gas Expansion

Posted on December 13, 2013

Energy marketers in Connecticut face a long, tough battle with the natural …


New SMS Requirements Are Just Common Sense

Posted on December 11, 2013

THE FEDERAL COMMUNICATIONS COMMISSION’S (FCC’s) new rules on business-to- c…


Make Your Numbers Count

Posted on November 1, 2013

Does it feel like the margin for error in your business keeps getting small…


Credit Card Surcharging Now Permitted

Posted on November 1, 2013

Have you ever been into a store with a sign reading “cash only” or “$10 min…


Hedge Insite Helps Fuel Marketers See Ahead

Posted on November 1, 2013

Hedge Insite is a risk management tool that helps fuel marketers peer into …


Five Reasons to Work With a Financial Advisor

Posted on November 1, 2013

Old habits die hard.” For better or worse, this well-worn phrase applies to…


What is ‘Goodwill’ and How Can I Get Some?

Posted on November 1, 2013

One of the most important factors in making an oilheat or propane business …



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